Privacy Policy

How Nano Banana AI protects your privacy and personal data

2025/09/01

Introduction

Welcome to Nano Banana AI's Privacy Policy. This document explains how we collect, use, protect, and share your personal information when you use our AI image editing platform and related services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Account Information: Name, email address, username, and password
  • Profile Information: Profile picture and any additional information you choose to provide
  • Payment Information: Billing details processed through Stripe (we don't store credit card information)
  • Communication Data: Messages you send to our support team

Usage Data

We automatically collect information about how you use our AI image editing platform:

  • Images and Content: Photos and images you upload for AI processing
  • Editing History: Record of your image edits and AI transformations
  • Usage Patterns: Features used, time spent editing, and frequency of use
  • Technical Data: IP address, browser type, device information, and operating system
  • Performance Data: API response times, error rates, and service reliability metrics

Cookies and Tracking

We use cookies and similar technologies as described in our Cookie Policy to enhance your experience and analyze service usage.

How We Use Your Information

We use your information to:

Provide and Improve Services

  • Process your AI image editing requests
  • Maintain your account and editing history
  • Provide customer support and technical assistance
  • Improve our AI models and editing capabilities
  • Develop new features and functionality

Communication

  • Send service updates and important notifications
  • Respond to your inquiries and support requests
  • Send marketing communications (with your consent)
  • Notify you about changes to our services or policies
  • Detect and prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations and law enforcement requests
  • Protect our intellectual property and user safety
  • Monitor service performance and security

Data Processing and AI Training

Image Processing

  • Your uploaded images are processed using our AI models to perform requested edits
  • Images are temporarily stored during processing and may be cached for performance
  • We do not use your personal images to train our AI models without explicit consent
  • Processed images are returned to you and may be stored in your account history

AI Model Improvement

  • We may analyze aggregated, anonymized usage patterns to improve our AI algorithms
  • No personal images are used for training unless you explicitly opt-in to our improvement program
  • All training data is anonymized and cannot be traced back to individual users

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

  • Stripe: For payment processing and subscription management
  • Cloud Storage: For secure file storage and processing (AWS, Google Cloud)
  • Analytics: For service performance monitoring (anonymized data only)
  • Email Services: For transactional and marketing communications
  • When required by law, regulation, or court order
  • To protect our rights, property, or safety, or that of our users
  • To investigate potential violations of our terms of service
  • In connection with a business transfer or merger

Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access limitations for our employees and contractors
  • Regular Audits: Security assessments and vulnerability testing
  • Secure Infrastructure: Enterprise-grade cloud security and monitoring
  • Data Minimization: We collect and retain only necessary information

Data Retention

  • Account Information: Retained while your account is active and for 30 days after deletion
  • Images and Edits: Stored in your account until you delete them or close your account
  • Usage Data: Anonymized analytics data may be retained for up to 2 years
  • Support Communications: Retained for 1 year for quality assurance
  • Payment Information: Handled by Stripe according to their retention policies

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Control

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data and account
  • Portability: Export your data in a commonly used format
  • Opt-out: Unsubscribe from marketing communications

Exercise Your Rights

To exercise these rights, please contact us at support@nanobanana.uk or through your account settings.

International Data Transfers

Our services are hosted in secure data centers worldwide. If you access our services from outside the country where our servers are located, your information may be transferred internationally. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the effective date
  • Sending an email notification for significant changes
  • Displaying a prominent notice on our website

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Last Updated: September 1, 2025